This policy outlines how VH3 (“we”, “us”, “our”) use cookies and similar technologies on our website to help you to have a good experience using our site, and to comply with the relevant data protection laws.
What are Cookies?
Cookies are small data files that are stored on your device when you visit our website to remember your information. There are various types of cookies that serve different purposes, some of which are essential:
Essential cookies
These are used and needed for our website to function properly.
Performance and analytics cookies
These are used to feedback to us how visitors interact with our site and allow us to continually improve for a better user experience.
First-party cookies
These are used to personalise your visit by remembering information about you, helping to enhance your experience.
Third-party cookies
These are used by third parties, such as Google to track your activity across multiple sites
Purpose of Cookies and Similar Technologies
The purpose of using cookies and similar technologies is primarily to improve your experience when browsing our sites. These technologies are also instrumental in enabling VH3’s core functionalities, which include:
- Analysing traffic to aid in administering the site, internal operations, troubleshooting, data analysis, testing, research, statistical, and survey purposes. This supports VH3’s capabilities in data analytics for system optimisation.
- Improving the site's content presentation.
- Ensuring the site remains safe and secure, contributing to efforts to prevent and detect fraud or loss.
- Measuring and understanding the effectiveness of advertising, and delivering relevant advertising.
- Making suggestions and recommendations to users about goods or services that may be of interest.
- Facilitating real-time insights and predictive analytics, by collecting data that allows VH3 Connect's AI agents (like Tia, Ollie, and Connie) to analyse patterns and suggest optimal actions. For example, the platform uses continuous sensor data monitoring and webhook alerts for proactive maintenance.
- Supporting automated tasks and streamlined workflows, which are central to VH3 Connect's approach to efficiency, such as job scheduling, reporting, and stock management.
Cookies We Use
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Information Collected via Cookies and Similar Technologies
When you visit digital services powered by VH3 Connect, certain information may be automatically collected. While not explicitly confined to "cookies," the nature of the data collected aligns with information typically gathered through such web technologies to support VH3 Connect's functions and integrations:
- Technical information may include your Internet protocol (IP) address, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Information about your visit may include the full Uniform Resource Locators (URL) clickstream (including date and time), products viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. This can also include any phone number used to call customer service numbers associated with the service.
- Information collected automatically may be combined with information received from other sources, such as business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, and search information providers. This integration of data from various sources (e.g., BigChange, Wolseley) is fundamental to how VH3 Connect's Retrieval-Augmented Generation (RAG) capabilities enhance field operations.
Sharing of Information
Information collected through cookies and related data may be shared with various third parties to support the functionality and reach of the powered digital services:
- Social media, advertising, and analytics partners.
- Business partners, suppliers, and sub-contractors for the provision of services and performance of any contracts.
- Analytics and search engine providers who assist in the improvement and optimisation of the site.
- Any member of the corporate group of the entity operating the digital service, including subsidiaries, its ultimate holding company, and its subsidiaries.
- Information may also be disclosed in the event of business sales or acquisitions.
- If required to comply with any legal obligation, or to enforce terms, or to protect the rights, property, or safety of the entity operating the digital service, its customers, or others.
Consent to Cookie Usage
By continuing, you are agreeing to the use of cookies and similar technologies. The VH3 Privacy Policy explicitly state that by visiting them, users are "accepting to the practices described in this policy".
If you consent to us using cookies, you should select ‘Accept all’. You may choose to ‘Deny’ if your preference is for us to use essential cookies only.
Cookies may be removed from your device at any time by you via your browser settings.
Further Information
Please review our Privacy Policy for further, more comprehensive information on how VH3 process and protect your personal data.
Changes to this Cookie Policy
We reserve the right to update this policy at any time. Any changes we may make to our cookie policy in the future will be published on this page. Please check back frequently to see any updates or changes to our cookie policy.
Contact
If you have any questions or concerns about this policy or how we use cookies, please contact us at:
VH3 Digital
contact@vh3.digital
+44 20 8050 7675
85 Great Portland Street, London, W1W 7LT, United Kingdom
