Daniel Smith

Putting Customers At The Heart Of Business Digital Transformation

The goal behind any digital transformation strategy should be centered around customer experience. Every experience a customer has with your business and brand needs to be of a consistently high standard. A client’s journey through your business, interaction with staff and systems and general perspective will affect their ongoing engagement and purchasing power. Good customer satisfaction will likewise generate free marketing and new business.

Automation in Finance and Accounting and Revenues

Automation in finance and accounting services can be likened to installing a new backbone into your business; propelling your company forward, driving business revenues and elevating your reputation with clients, trading partners and financial partners.

Using Workflow Automation to Maximise Operational Efficiency

A key objective for most businesses is to update and enhance their operational efficiency across all services and delivery of products to their customers. But what is operational efficiency? And why is it important?

What is Digital Transformation and Why You Can't Ignore It

With the increasing rate of disruption across all industries, it is not something that you can’t ignore.

How To Start Creating Your Systems From Scratch

Creating systems and processes is key to building a business that is easily scaled.