Ric brings a unique mix of technical and industry expertise, with a career spanning enterprise security systems, specification sales, and service transformation. He has led strategic change across field service operations, combining deep product knowledge with frontline account management experience. Ric has built AI-integrated workflows that cut waste, improve customer outcomes, and enable growth without adding headcount. At VH3 Connect, he drives the vision for our AI agent framework, ensuring every solution we build is rooted in real-world challenges, not theoretical tech.

















